About Us

About Mack MotorwerksWhere Dealership Quality Meets Personal Care

Mack Motorwerks was founded on the belief that every car deserves expert care and every customer deserves a first-class experience. Located in Jacksonville, FL, we specialize in European vehicle care, blending technical expertise with a personal touch. More than a repair shop, we’re a place where passion meets precision, and every customer becomes part of our story.

Our Story:From a Hobby to Jacksonville’s Premier Auto Repair Shop

Mack Motorwerks began in 2019 with a shared passion for performance vehicles and an entrepreneurial spirit. Initially, our focus was tuning BMWs using a dynamometer (dyno) to optimize horsepower and torque.

By July 2020, we purchased our current facility, a decision driven by our commitment to quality and long-term growth. Today, Mack Motorwerks is locally owned, combining business expertise with a love for team-building, innovation, honesty and integrity.

Our Commitment toExcellence at Mack Motorwerks

We are Jacksonville’s leading dealership alternative for European automotive service and repair. We specialize in providing expert maintenance and repair services for European vehicles, ensuring precision and quality for Porsche, Mercedes and more. Our team combines advanced diagnostic tools with skilled technicians to deliver top-notch care tailored to the unique needs of European automobiles.

Expert European Auto Repair Backed by Decades of Experience

At Mack Motorwerks, we take pride in being your trusted experts in European auto repair and maintenance. With a combined experience of over 50 years, our team of highly skilled technicians specializes in servicing luxury and performance brands such as BMW, Mercedes-Benz, Audi, Porsche, Range Rover, and more.

Our expertise spans all aspects of European vehicle care, from routine maintenance and diagnostics to complex engine repairs. We utilize state-of-the-art diagnostic tools, OEM-quality parts, and industry-leading techniques to ensure precision and reliability in every service.

With decades of hands-on experience, we understand the intricate engineering and advanced technology that make European cars unique. Whether it’s fine-tuning a high-performance engine, addressing electrical system complexities, or performing factory-recommended service, our team is committed to delivering top-tier workmanship and customer satisfaction.

At Mack Motorwerks, our passion for European automobiles drives us to provide exceptional service, ensuring that every vehicle performs at its peak. Trust our seasoned professionals to keep your car running smoothly, efficiently, and safely for years to come.

Our Process:Seamless and Stress-Free Service

We make auto care simple and customer-focused. We’re appointment-based only. Appointments can be scheduled online or by phone, ensuring a tailored experience. Upon arrival, we greet you in front of our shop. We’ll take a walk around your vehicle with you and get more information about your vehicle as we inspect your vehicle together and discuss its condition. We protect your car with seat covers and floor mats before beginning any work.

We prioritize transparent communication, keeping you updated via text on issues we find with your vehicle and recommendations. Work only proceeds with your approval, ensuring no surprises. Once repairs are complete, we notify you promptly, so you’re always informed.

Comprehensive Care for Every Drive

At Mack Motorwerks, we provide a full range of services to keep your vehicle running at its best:

Factory Scheduled Maintenance

We handle 30K, 60K, and 90K services with precision, including spark plugs, transmission, air, and cabin filters.

Oil Service

Our oil and filter changes, featuring Liqui Moly products, ensure optimal engine performance.

Fluid Flushes & Services

From brake fluid to coolant, we perform scheduled fluid exchanges to maintain your vehicle’s health.

Engine Diagnostics & Repair

With advanced tools like Autel and PIWIS scanners, we diagnose and resolve complex engine issues accurately.

Brake Repair & Installation

Reliable stopping power with rotor replacements and comprehensive system inspections.

Steering & Suspension

Specializing in European air suspension systems, we address struts, control arms, and electronic malfunctions.

Auto A/C Repair & Service

Complete air conditioning repairs, including support for R-1234yf and R-134a refrigerant systems, to keep you cool.

Vehicle Inspections

Thorough pre-purchase and pre-trip inspections provide confidence and peace of mind.

Other Services

From alternator replacements to exhaust servicing and aftermarket upgrades, we handle it all.

Servicing European, Exotic, and Everyday Vehicles

At Mack Motorwerks, we specialize in European vehicles while also offering expert care for domestic, Asian, exotic and air-cooled models. Our services extend to:

European

Exotics

Domestic & Asia

Whatever you drive, our skilled team has the tools and expertise to provide precise, reliable care for your vehicle.

Our Commitment to Quality

At Mack Motorwerks, everything we do is built on trust, integrity, and honesty. Here’s what truly sets us apart:

The Dealership Alternative

We deliver dealership-level expertise without the hassle, ensuring quality service at competitive prices.

Customer-Centric Amenities

Enjoy a welcoming waiting room, complimentary refreshments, convenient early drop-offs, seamless text-to-pay options, Uber assistance, and towing support designed for a frictionless auto repair experience.

Warranty Assurance

We back our work with a 3-year warranty on parts and labor for shop-supplied parts, demonstrating our unwavering confidence in the quality and durability of our service.

Free Second Opinions

Bring us your dealership estimate, and we’ll provide a transparent, honest assessment so you can make informed decisions. Bringing your vehicle to us will not void your warranty, per the Magnusson-Moss Act of 1975.

Veteran and First Responder Discounts

As a token of gratitude for your service, we proudly offer a 10% discount on all services for veterans and first responders.

Reach Out to Jacksonville’s Trusted Auto Experts

Ready to experience the difference at Mack Motorwerks? We’re conveniently located at: 4522 Irvington Ave, Jacksonville, FL 32210. Call us at 904-900-1671.

We proudly serve Jacksonville, Avondale, Ortega, Riverside, St. Johns County, Duval County, and the surrounding areas. Call us today or schedule your appointment online to discover what sets Mack Motorwerks apart!